Todas as vagas
Technical Support Specialist (AI First)
Amsterdam · Híbrido, 3 dias no escritórioPleno (2–5 anos)Tempo integralPublicada em 10 de ago. de 2026
Sobre a vaga
O que você vai fazer
You will work with agentic AI infrastructure to improve resolution rates and handle escalated technical tickets involving log analysis and API debugging. Additionally, you will maintain the technical knowledge base and collaborate with Engineering to drive systemic product improvements.
O que eles procuram
Candidates should have 2–4 years of experience in a technical support or application support role within a B2B SaaS environment. Strong diagnostic skills, proficiency with APIs and logs, and the ability to work with AI tools are essential.
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