Todas as vagas
Service Desk Technician
Amsterdam · PresencialPleno (2–5 anos)Tempo integralPublicada há 13 dias
Sobre a vaga
O que você vai fazer
Provide first-line IT support to colleagues, troubleshooting and documenting issues across networking, hardware, software, and related services, with a focus on Apple devices. Support onboarding, escalate issues when needed, assist colleagues in the Amsterdam office and remotely across Europe, and contribute to service improvement projects.
O que eles procuram
Candidates should have 2 to 4 years of service desk experience, a customer-first mindset, and strong troubleshooting skills. They should have experience administering Google Workspace and Slack, familiarity with Jira or a similar service management tool, and the ability to work independently, stay organized, prioritize workload, and collaborate across teams.
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