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IT Service Management Process Specialist (40 hours per week)
Amersfoort · HíbridoSênior (5–10 anos)Tempo integralPublicada há 8 dias
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O que você vai fazer
The specialist will lead the development, implementation, and continuous improvement of global ITSM processes including incident and change management. They will collaborate with cross-functional teams to enhance service delivery standards and configure IT service management tools like ServiceNow.
O que eles procuram
Candidates must hold a Bachelor's degree in Information Technology or a related field and possess at least 5 years of experience in IT Service Management or IT Operations. Strong knowledge of ITIL principles, project management methodologies, and experience with ITSM platforms are required.
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