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Help Desk Technician (Tier 1)
Nebius
Amsterdam · PresencialPleno (2–5 anos)Tempo integralPublicada há 15 dias
Sobre a vaga
O que você vai fazer
The Help Desk Technician will serve as the first point of contact for users seeking technical assistance and will log, categorize, and prioritize all incoming support requests. They will analyze, troubleshoot, resolve, and document a broad scope of hardware, software, and peripheral issues.
O que eles procuram
Candidates should have an IT customer support background with 4+ years of service desk technical experience and advanced troubleshooting skills in various systems. A customer-first mindset and strong organizational skills are essential for this role.
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