Todas as vagas
Head of Tech Support EMEA
Adyen
Amsterdam · PresencialLiderança (10+ anos)Tempo integralPublicada há 8 dias
Sobre a vaga
O que você vai fazer
Lead a large-scale technical and operational support team across the EMEA region while defining and executing regional support strategies. Partner with senior leadership across Commercial, Product, and Operations to drive process improvements and ensure a best-in-class customer experience.
O que eles procuram
Requires 15+ years of experience in enterprise-level customer support with a proven track record of managing large, complex organizations. Candidates must possess deep familiarity with ticketing systems like Salesforce Service Cloud and demonstrate expertise in implementing generative AI and automation solutions.
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