Todas as vagas
Digital Workplace Services Analyst
MSIG Europe
Rotterdam · HíbridoPleno (2–5 anos)Tempo integralPublicada há 22 dias
Sobre a vaga
O que você vai fazer
The Service Desk Analyst acts as the first point of contact for IT support, resolving technical incidents and service requests via various communication channels. They also manage identity and access, support hardware configuration, and contribute to service improvement initiatives.
O que eles procuram
Candidates should have 1-3 years of experience in a customer-facing IT support role with strong knowledge of Microsoft 365 and Windows environments. Proficiency in ITSM tools like ServiceNow and an understanding of ITIL practices are required.
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