Terms of service

1. Who we are and what this is

These terms are an agreement between you and CareerCraft Europe (“CareerCraft”, “we”), based in the Netherlands, for the use of CareerCraft at careercraft-europe.com. By creating an account you accept them. Contact: contato@careercraft-europe.com.

2. The service

CareerCraft has three parts.

• The job portal: job openings in the Netherlands, in English, that do not require Dutch, collected from the employers’ own applicant systems and filtered by our rules. Each listing links to the employer’s site; applying happens there.
• Matches and job alerts (with a CareerCraft Pass): the jobs that fit you best, ranked by how well an AI finds each job fits your documents and what you look for, and, if you turn them on, e-mails with your best new jobs. A match is a guide for your search, not a promise of an interview or a job.
• Tailored applications: software that writes a CV and a cover letter for one job from the documents you upload, with an editable preview and PDF and Word downloads.

The service is new and changes often: we can change, add or remove features.

3. Your account

You need to be at least 16 and give a working e-mail address. Keep your password to yourself. One person, one account. You can delete your account at any time from the Account page.

4. Acceptable use

You agree not to:

• upload documents you have no right to use, or documents about other people without their permission;
• use the service to produce documents that misrepresent you, for example by uploading sources that are not yours;
• copy, scrape or redistribute the job listings, or use the portal to build another job board;
• probe, overload or interfere with the service, or try to reach other users’ data;
• resell access to the service.

We may suspend or close an account that breaks these rules.

5. Your documents and the generated ones

What you upload stays yours. You let us store it, read it and send it to the language model to write your documents and to find your matches, as the privacy policy describes. The documents we write for you are yours to use as you like.

You review before you send. The software can misread a date, pick the wrong emphasis or leave in a sentence that does not say what you want. Read every document before you send it: what you submit in an application is your responsibility.

6. No guarantee of employment

We do not promise interviews, callbacks or a job. We check that listings are open and do not require Dutch, but a listing can close at any time, and job descriptions are written by employers, not by us.

7. Payments, cancellation and refunds

CareerCraft sells one product, the CareerCraft Pass, for a week, a month or three months, at the price shown on the pricing page when you buy. A pass is a subscription: it renews for the same length until you cancel. Every pass includes the full job descriptions with their salary and the link to apply, your matches, job alerts, saved jobs and a number of tailored applications: 7 a week, 30 a month or 90 every three months. One application is one job, and unused ones do not carry over.

Cancel at any time from Plan & billing in your account; access continues until the end of the paid period and nothing renews after that. If something is not right, write to us within 14 days of a payment and we will refund it.

Prices may change. A new price applies to new purchases and to renewals after the change, and you can always cancel before a renewal.

8. Availability

We aim to keep the service available but do not guarantee it: maintenance and problems at our providers, the job feed or the language model can interrupt it.

9. Liability

To the extent Dutch law allows, our liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect damage such as a missed job opportunity. Nothing in these terms limits liability for intent or gross negligence, or any liability that cannot be limited by law. If you are a consumer, your statutory rights are not affected.

10. Ending the agreement

You can end it by deleting your account, which also cancels an active pass. We can end it too, for example when an account breaks section 4. When it ends, your data is deleted as the privacy policy describes.

11. Law and disputes

Dutch law applies. Disputes go to the competent court in the Netherlands; if you are a consumer in another EU country, you keep the protection of the mandatory rules of your own country. Before any of that, write to us: most things are solved with one e-mail.

12. Changes to these terms

We may change these terms as the service changes. The date at the top shows the current version; using the service after a change means you accept it.