Todas as vagas
Principal Partner Experience Manager
Just Eat Takeaway.com
Amsterdam · PresencialSênior (5–10 anos)Tempo integralPublicada há 15 dias
Sobre a vaga
O que você vai fazer
You will lead the design and delivery of cross-functional partner experience improvement programmes to increase partner NPS and reduce churn. This involves coordinating across Product, Logistics, CS, and Commercial teams to identify root causes of dissatisfaction and drive operational excellence.
O que eles procuram
The role requires significant experience in partner experience or programme management with a proven track record of measurable impact on NPS and SLAs. Candidates must possess advanced analytical skills and the ability to influence senior stakeholders through clear, data-driven communication.
Descrição completa