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Director of Restaurant Experience (CX)
Amsterdam · PresencialLiderança (10+ anos)Tempo integralPublicada há 5 dias
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O que você vai fazer
The Director of Restaurant Experience will define and execute the global strategy for the partner journey, ensuring seamless integration across POS systems and devices. They will lead cross-functional transformation programs and manage the Voice of Partner initiative to drive commercial outcomes and partner satisfaction.
O que eles procuram
The ideal candidate possesses a senior track record in partner or customer experience, service design, or operations within a large platform environment. Strong influencing skills, analytical capabilities, and experience in building and coaching multidisciplinary teams are essential for this role.
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