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Cx Team Lead
Duiven · PresencialPleno (2–5 anos)Tempo integralPublicada em 3 de jun. de 2026
Sobre a vaga
O que você vai fazer
Lead and develop a multilingual support team to deliver exceptional customer service across various digital and voice channels. Manage team performance, resolve escalated customer queries, and drive continuous improvement in operational workflows.
O que eles procuram
Requires at least one year of leadership experience in a customer-facing environment and a proven ability to coach diverse teams. Candidates must be data-driven, resilient, and capable of meeting strict KPIs and SLAs.
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