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Customer Support Supervisor
Bertelsmann-Jobs
Echt · PresencialPleno (2–5 anos)Tempo integralPublicada em 11 de ago. de 2026
Sobre a vaga
O que você vai fazer
The Customer Support Supervisor will lead the implementation of a new client and manage the daily operations of the support team. Responsibilities include coaching team members, monitoring KPIs, and acting as the primary point of contact for escalations.
O que eles procuram
The ideal candidate has experience in coaching and motivating teams within a customer support environment. A bachelor's degree or equivalent experience is preferred, along with strong communication skills and proficiency in MS Office.
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