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Customer Service Team Lead
Suitsupply
Amsterdam · PresencialPleno (2–5 anos)Tempo integralPublicada há 26 dias
Sobre a vaga
O que você vai fazer
You will lead and mentor a team of Customer Service Specialists while actively handling customer inquiries across multiple channels. Your role involves balancing daily operations, performance management, and coaching to ensure a premium customer experience.
O que eles procuram
The ideal candidate has a proven background in customer service with demonstrated team leadership and mentoring experience. You must be proficient in CRM and ticketing tools and be able to work on-site at the company headquarters.
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