Todas as vagas
Customer Service Specialist II
Nike
Hilversum · PresencialPleno (2–5 anos)Tempo integralPublicada há 7 dias
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O que você vai fazer
The specialist will conduct process reviews and mapping to identify inefficiencies and drive improvements within the Consumer Care organization. They will collaborate with cross-functional teams to implement solutions, optimize athlete tools, and analyze performance data to enhance the overall consumer experience.
O que eles procuram
The ideal candidate should have professional experience in process optimization and improvement, preferably within a consumer-facing environment. Strong analytical skills, the ability to influence stakeholders, and familiarity with Lean or Six Sigma methodologies are highly desired.
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