Todas as vagas
CSM (Customer Success Manager)
Amsterdam · HíbridoPleno (2–5 anos)Tempo integralPublicada em 14 de jun. de 2026
Sobre a vaga
O que você vai fazer
The CSM will lead the onboarding and implementation of an AI customer support platform for enterprise clients, ensuring long-term value and technical alignment. They will act as a bridge between customers and engineering to resolve escalations, optimize platform performance, and drive account growth.
O que eles procuram
Candidates need 3-5 years of experience in enterprise SaaS customer success, specifically handling technical integrations and ticketing systems. Proficiency with CRM tools, AI prompt engineering, and the ability to work during CET business hours are required.
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