Todas as vagas
Airline Account Director
Get-e
Hoofddorp · Híbrido, 3 dias no escritórioSênior (5–10 anos)Tempo integralPublicada em 15 de set. de 2026
Sobre a vaga
O que você vai fazer
Lead a team of Client Care specialists to transition service quality from reactive to proactive through data-driven strategies. Manage high-impact escalations, lead QBRs, and implement structural improvements to enhance the global client experience.
O que eles procuram
Requires 5+ years of experience in client service, account management, or airline operations with a proven track record of leading teams. Proficiency in Zendesk, Excel, and Power BI is required, along with strong English communication skills.
Descrição completa