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Customer Success Manager in Amsterdam - InBody Europe
Amsterdam · PresencialSênior (5–10 anos)Tempo integralPublicada há 27 dias
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O que você vai fazer
The Customer Success Manager will lead and develop the customer success team while establishing support processes, service levels, and KPIs. They will also manage escalations, coordinate complex cases with internal departments, and drive continuous improvement through reporting and knowledge base development.
O que eles procuram
Candidates must have at least five years of experience in customer success, customer service, or service operations, including team management. Strong process management skills, excellent English communication, and the ability to resolve problems under pressure are essential.
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