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Tier 1 Technical Support
Duivendrecht · On-siteEntry level (0–2 years)Full-timePosted 10 Sep 2026
About the job
What you'll do
You will serve as the first point of contact for customers, triaging incoming requests and troubleshooting technical issues. You are responsible for documenting interactions, escalating complex problems, and ensuring a positive customer experience.
What they're looking for
The role requires strong communication skills and a customer-first, empathetic attitude. You should possess basic technical troubleshooting abilities and be organized in managing support tickets and documentation.
Full description