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Technical Support Supervisor - Northern Europe and Distributors
IDEXX
Hoofddorp · Hybrid, 2 days in the officeSenior (5–10 years)Full-timePosted 10 Jul 2026
About the job
What you'll do
Lead a team of technical customer support leaders and consultants across Northern Europe to drive customer loyalty and satisfaction. Manage operations, mentor staff, and implement continuous improvement initiatives to maximize the value of diagnostic solutions.
What they're looking for
Requires 5+ years of experience in a customer support center with a proven track record in people management and distributor support. A bachelor's degree in technology or life sciences is preferred, along with fluency in English.
Full description