Technical Support Specialist, Biology
About the job
What you'll do
Manage initial customer inquiries about orders, complaints, and technical support, and provide practical technical advice tailored to customer requirements. Collaborate with Sales and internal teams to develop customer-focused solutions, support regional business growth, and occasionally attend trade shows or deliver technical presentations.
What they're looking for
A Master's degree in a relevant life science field and strong hands-on laboratory experience in molecular biology, protein science, cell biology, or a related discipline are required. Candidates should have fluent written and spoken English, strong attention to detail, effective technical communication and presentation skills, and a proactive, customer-focused approach; French or German fluency and relevant industry experience are advantageous.