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Technical Support Engineer
Amsterdam · HybridMid level (2–5 years)Full-timePosted 29 Jul 2026
About the job
What you'll do
You will serve as the technical anchor for support operations, acting as the primary escalation point for complex connectivity and API issues. Additionally, you will bridge the gap between customers and the engineering team by translating technical root causes into clear solutions and advocating for platform improvements.
What they're looking for
The ideal candidate possesses a strong technical toolkit including experience with Postman, APIs, and network troubleshooting. You must demonstrate excellent communication skills, a proactive problem-solving mindset, and the ability to manage a support queue independently.
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