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Technical Support Associate
Napoleon
Tiel · Hybrid, 3 days in the officeMid level (2–5 years)Full-timePosted 11 Jun 2026
About the job
What you'll do
Provide technical assistance to dealers and end users via phone and Freshdesk to resolve product issues. Diagnose technical problems, report quality issues, and maintain up-to-date product knowledge.
What they're looking for
Requires at least 2 years of relevant experience and proficiency in Office 365, preferably with Freshdesk and Microsoft Dynamics. Strong communication skills in German and Dutch or English are required, along with an affinity for technology and grills.
Full description