All jobs
Team Lead Service Operations
The Hague · On-siteSenior (5–10 years)Full-timePosted 8 Oct 2026
About the job
What you'll do
You will lead the daily operations of the support crew, overseeing ticket queues, spare parts logistics, and technical escalations. Additionally, you will partner with engineering and product teams to refine service models and drive product improvements based on operational data.
What they're looking for
The role requires a bachelor degree in Engineering, Business Administration, or a related field and at least 5 years of experience in technical customer support or spare parts management. Candidates must possess strong leadership skills, expertise in service management platforms like Jira, and a professional command of English.
Full description