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Support Specialist - Italian speaking
Amsterdam · On-siteMid level (2–5 years)Full-timePosted 4 days ago
About the job
What you'll do
You will act as the primary point of contact for merchants, resolving issues across chat, email, and phone while managing end-to-end ticket resolution. Additionally, you will collaborate with engineering and product teams to improve workflows, documentation, and AI-powered support processes.
What they're looking for
The ideal candidate is a creative problem solver with strong communication skills and a passion for the hospitality industry. Fluency in English and Dutch is preferred, while proficiency in Italian or Spanish is considered a strong advantage.
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