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Support Delivery Manager - Keystone
NetApp, Inc.
Haarlemmermeer · On-siteSenior (5–10 years)Full-timePosted 26 days ago
About the job
What you'll do
The Support Delivery Manager serves as the primary advisor for Keystone customers, managing the subscription lifecycle and ensuring service health. They coordinate across cross-functional teams to drive customer satisfaction, retention, and growth through proactive planning and issue resolution.
What they're looking for
Candidates should have experience in customer-facing roles such as Technical Account Management or Service Delivery within cloud or subscription-based models. Strong analytical, communication, and stakeholder management skills are required to navigate complex enterprise environments.
Full description