Sr. Designated Support Engineer, Apache Spark™
About the job
What you'll do
The Designated Support Engineer will manage large strategic accounts, providing a high-touch support experience by prioritizing critical issues and facilitating customer correspondence with internal teams for ticket resolution. This role involves directly engaging in business-impacting situations, coordinating team efforts to solve problems, and driving customer self-sufficiency.
What they're looking for
Candidates must possess over 5 years of customer-facing experience as a Support Engineer or Technical Account Manager, along with a minimum of 3 years designing, developing, testing, and sustaining applications using Python, Java, or Scala. Essential qualifications include strong project management, analytical skills applicable to distributed big data computing environments, and excellent written and verbal communication abilities.