Service Communications Intern
About the job
What you'll do
Create, implement, maintain, and optimize service content for the Help Center, chatbot, customer service tools, and internal knowledge resources. Support service communication projects and processes, coordinate communication materials, collaborate with stakeholders, and research ways to improve omnichannel customer communication.
What they're looking for
Applicants should be studying toward a relevant bachelor's or master's degree and have basic knowledge of customer service operations and content creation. They should be organized, accurate, energetic, able to work independently and collaboratively, familiar with MS Office, eligible to work in the Netherlands, and fluent in written and spoken English; additional languages and Canva or Adobe Suite experience are advantageous.