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Senior CX/UX Researcher
Wolters Kluwer
Alphen aan den Rijn · Hybrid, 2 days in the officeSenior (5–10 years)Full-timePosted 7 days ago
About the job
What you'll do
You will lead end-to-end research studies to inform product decisions for complex enterprise software while enabling cross-functional teams to conduct their own user research. The role involves synthesizing qualitative and quantitative data to provide actionable recommendations that improve customer value and product usability.
What they're looking for
Candidates must have at least five years of relevant research experience in a product or innovation environment and a degree in a relevant field. Strong skills in exploratory and evaluative research, stakeholder management, and the ability to interpret product telemetry are essential.
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