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Senior Customer Success Manager
Rozenburg · On-siteLead (10+ years)Full-timePosted 30 Sep 2026
About the job
What you'll do
The Senior Customer Success Manager leads the end-to-end operational service delivery for strategic customers to ensure service excellence. They are accountable for customer health, SLA attainment, financial health, and managing service-related escalations.
What they're looking for
Candidates must have a bachelor's degree in Business, IT, Engineering, or a related field. A minimum of 8+ years of experience in customer-facing roles within service-oriented industries like data centers or telecommunications is required.
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