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Reservations Manager
Zoku
Amsterdam · Hybrid, 3 days in the officeMid level (2–5 years)Full-timePosted 8 Oct 2026
About the job
What you'll do
Lead and develop a central reservations team to ensure high-quality guest experiences and strong commercial performance across all locations. Manage the end-to-end reservation process, including group bookings, while collaborating with revenue, sales, and operational departments.
What they're looking for
Requires at least three years of experience in reservations or customer service with team leadership responsibilities. Candidates must be proficient with reservation systems, performance KPIs, and possess fluent English communication skills.
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