All jobs
Regional Service Quality Specialist – CS / Logistic
Momentive
Bergen op Zoom · On-siteMid level (2–5 years)Full-timePosted 29 Jul 2026
About the job
What you'll do
Accountable for the local customer complaint resolution process regarding service quality and logistics failure modes. Responsible for analyzing data to drive process improvements and coordinating with internal and external functions to ensure service quality standards.
What they're looking for
Requires 3-5 years of experience in logistics or customer service with proficiency in SAP, Excel, and Minitab. Candidates should possess strong communication skills and a proven ability to perform root cause analysis and data-driven problem solving.
Full description