Observability Product Owner & Adoption Lead
About the job
What you'll do
Lead observability adoption and product ownership by translating business and operational needs into capabilities, coordinating teams and providers, and establishing onboarding, governance, and operating practices. Use platform and service data to prioritize improvements, integrate observability with ITSM and ITOM workflows, and help clients advance toward proactive and predictive operations.
What they're looking for
Candidates need a bachelor's or master's degree in a relevant field or equivalent professional experience, plus at least eight years in technology and experience in product ownership, observability, monitoring, SRE, IT operations, or service management. They should bring strong stakeholder leadership, agile prioritization, knowledge of an observability platform and telemetry, reliability, AIOps, and ITSM/ITOM; relevant certifications and Dutch language capability are bonuses.