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Manager, Support Tooling and Infrastructure
Adyen
Amsterdam · HybridLead (10+ years)Full-timePosted 8 days ago
About the job
What you'll do
Lead and mentor a multidisciplinary team of Salesforce professionals to design, build, and evolve the technology stack powering global Customer Support. Define the technology roadmap and collaborate with stakeholders to integrate AI capabilities and optimize support infrastructure.
What they're looking for
Requires over 7 years of Salesforce experience with strong Service Cloud expertise and at least 5 years of technical team leadership. Candidates must possess deep platform knowledge, excellent stakeholder management skills, and a proven track record in managing enterprise system integrations.
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