All jobs
Manager, Customer Experience
Justrite Safety Group
Barendrecht · HybridMid level (2–5 years)Full-timePosted 13 May 2026
About the job
What you'll do
Lead the customer service organization by managing talent, staffing, and day-to-day operations to ensure high standards of responsiveness. Drive performance through metrics, develop standard operating procedures, and collaborate with sales and marketing teams to enhance customer satisfaction.
What they're looking for
Requires a minimum of 3 years of people management experience within a customer service team and strong call center skills. A bachelor's degree is preferred, along with proficiency in Salesforce and ERP platforms.
Full description