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L3 Support Engineer (SOPs and Runbooks)
Nebius
Amsterdam · On-siteSenior (5–10 years)Full-timePosted 15 days ago
About the job
What you'll do
You will own the L3 knowledge system by creating and maintaining SOPs, runbooks, and troubleshooting guides for datacenter infrastructure. Additionally, you will capture technical findings from investigations to ensure L1 and L2 teams can resolve issues effectively.
What they're looking for
The role requires strong hands-on experience with Linux diagnostics, server hardware, and firmware management. You must have a proven track record of writing technical documentation and be proficient in using Atlassian Confluence.
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