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Key Account Customer Service Supervisor
Valvoline Global
Dordrecht · On-siteMid level (2–5 years)Full-timePosted 18 days ago
About the job
What you'll do
The supervisor will lead, mentor, and develop a customer service team while overseeing operational excellence in the order-to-cash process. They will also act as the primary escalation point for operational challenges and manage a specific portfolio of customer accounts.
What they're looking for
Candidates must have at least 3 years of supervisory experience, preferably in customer service or order-to-cash operations. Proficiency in SAP and Salesforce is required, along with strong analytical and problem-solving capabilities.
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