Junior IT Support Specialist
About the job
What you'll do
Provide first-line IT support, troubleshoot hardware, software, access, and basic networking issues, and escalate incidents when needed. Configure and maintain devices, assist with user onboarding and access requests, track IT assets, follow documented processes, and contribute to IT projects and documentation.
What they're looking for
The role seeks someone with some exposure to IT support or a customer-facing technical role, strong communication and customer service skills, and comfort using macOS and Windows or willingness to learn both. Candidates should be organized, detail-oriented, proactive, able to follow processes, and proficient in English; Dutch, relevant certifications, identity or device management knowledge, and basic scripting are advantageous but not required.