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Junior E-Commerce Operations Coordinator Intern
Richemont
Amsterdam · HybridEntry level (0–2 years)Internship, Full-timePosted 22 days ago
About the job
What you'll do
Manage the operational follow-up of online orders from start to finish, responding to customer service inquiries and coordinating with warehouse, logistics, finance, and fraud teams. Arrange exceptional order and delivery services for high-value orders, execute the weekly gifting program, and troubleshoot ad hoc operational issues.
What they're looking for
Applicants must remain enrolled at a university throughout the six-month internship, starting in February 2027. The role calls for excellent English communication, strong organization, comfort in a fast-paced and multicultural environment, and a strong interest in e-commerce operations and the luxury industry; SAP and Zendesk knowledge is a plus.
Full description