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IT Support Lead
Catawiki
Netherlands · Hybrid, 4 days in the officeMid level (2–5 years)Full-timePosted 15 days ago
About the job
What you'll do
You will lead the daily IT support operations, ensuring high-quality technical assistance and effective resolution of incidents for employees. Additionally, you will manage the IT asset lifecycle, oversee workplace technology, and drive process improvements to enhance the overall employee experience.
What they're looking for
The role requires 3–5 years of experience in IT support or operations, with at least 2–3 years in a team-lead or people-management capacity. Candidates must possess strong technical proficiency in macOS, Google Workspace, and related workplace tools, along with excellent communication and stakeholder management skills.
Full description