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IT Service Technician
Utrecht · Hybrid, 3 days in the officeMid level (2–5 years)Full-timePosted 18 days ago
About the job
What you'll do
Provide 1st and 2nd line technical support for Mac and Windows environments, resolving hardware, software, and network issues. Manage user accounts, equipment deployment, and ticket documentation within HaloITSM to meet SLA targets.
What they're looking for
Requires proficiency in both Mac and Windows operating systems and familiarity with M365, Entra ID, and MDM platforms. Strong customer service skills and the ability to troubleshoot hardware and basic networking are essential.
Full description