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IT Service Manager
Workwize
Amsterdam · HybridMid level (2–5 years)Full-timePosted 26 days ago
About the job
What you'll do
You will lead IT servicing operations, including device enrollment and decommissioning, while managing escalations for enterprise clients. Additionally, you will improve internal processes and support the sales team by integrating IT servicing into the commercial strategy.
What they're looking for
The role requires hands-on experience with MDM solutions like Jamf or Intune and device enrollment tools such as Apple Business Manager or Windows Autopilot. You must also have a background in technical IT operations and experience managing client escalations.
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