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Head of Customer Success
Amsterdam +1 · HybridMid level (2–5 years)Full-timePosted 12 days ago
About the job
What you'll do
Lead and develop the Customer Success team to drive customer outcomes, retention, and expansion across the Hadrian platform. Build and maintain executive-level relationships while optimizing strategies to ensure successful product adoption and commercial growth.
What they're looking for
Requires 3-5+ years of experience leading Customer Success teams within a B2B SaaS or cybersecurity environment. Candidates must possess strong commercial acumen, data-driven decision-making skills, and a proven track record of managing renewals and expansion.
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