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German Customer Experience Agent
Duiven · On-siteEntry level (0–2 years)Full-timePosted 9 Sep 2026
About the job
What you'll do
You will support customers across phone, email, and digital channels by resolving queries, handling complaints, and providing updates. You will also collaborate with internal teams to ensure a seamless customer journey and provide feedback to improve service quality.
What they're looking for
Candidates should have experience in customer-facing roles such as contact centers, retail, or hospitality. Strong communication skills, problem-solving abilities, and the capacity to handle difficult conversations with empathy are essential.
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