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Front Office Agent
Odyssey Hotel Group
Amsterdam · On-siteEntry level (0–2 years)Full-timePosted 22 days ago
About the job
What you'll do
Welcome guests, manage smooth check-in and check-out, maintain accurate guest records, and review reception procedures in accordance with hotel policies. Handle complaints professionally and comply with hotel security, fire, health, and safety requirements.
What they're looking for
Hospitality experience and an affinity for the hotel industry are advantageous, along with strong knowledge of Microsoft Office and Opera systems. Fluency in English is required, while Dutch is preferred; the role also calls for a guest-oriented communicator who is flexible, proactive, and collaborative.
Full description