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Front Office Agent Full-time AMSTERDAM
Melia Hotels International
Netherlands · On-siteEntry level (0–2 years)Full-timePosted 3 days ago
About the job
What you'll do
The Front Office Agent is responsible for managing guest check-in and check-out procedures while delivering an exceptional guest experience. They act as the first point of contact for the hotel, handling guest queries and proactively promoting sales through upselling.
What they're looking for
The ideal candidate should be passionate and energetic with previous experience in answering guest reviews. Experience with Opera Cloud PMS is preferred, and prior experience with Meliá International is considered an asset.
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