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Field Quality Manager (Europe)
Fairphone
Amsterdam · HybridSenior (5–10 years)Full-timePosted 8 days ago
About the job
What you'll do
The Field Quality Manager is responsible for the end-to-end integrity of field defect management, from detection to resolution. This role involves defining SLAs, conducting supplier quality due diligence, and driving continuous improvement across internal and external teams.
What they're looking for
Candidates must have at least 5 years of experience in Field Quality or Quality Operations within the consumer electronics industry. Proficiency in both English and Mandarin is required, along with strong technical skills in hardware and software diagnostics.
Full description