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EMEA Customer Care Supervisor
Amsterdam · HybridMid level (2–5 years)Full-timePosted 4 days ago
About the job
What you'll do
The EMEA Customer Care Supervisor is responsible for leading, coaching, and developing a high-performing customer care team to ensure operational excellence. They will manage daily activities, monitor performance metrics, and implement process improvements to support sales and revenue goals.
What they're looking for
Candidates must hold a bachelor's degree in Business Administration or a related field and possess at least two years of relevant experience. Proficiency in English is required, along with experience in team management and familiarity with ERP and CRM systems.
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