All jobs
Director of Restaurant Experience (CX)
Just Eat Takeaway.com
Amsterdam · On-siteLead (10+ years)Full-timePosted 5 days ago
About the job
What you'll do
The Director of Restaurant Experience will define and lead the global strategy for partner experience across the entire partner journey. They will oversee the POS and device ecosystem while driving cross-functional improvement programs to ensure partner success and satisfaction.
What they're looking for
The ideal candidate possesses a senior track record in partner or customer experience, service design, or operations within a large platform environment. Strong influencing skills, analytical capabilities, and experience managing multidisciplinary teams are essential for this role.
Full description