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Director International Customer Value
London +1 · Remote possibleLead (10+ years)Full-timePosted 10 days ago
About the job
What you'll do
Lead and develop an international Customer Value team to improve customer outcomes, product adoption, retention, and measurable value realization. Guide the team through change, model practical and responsible AI use, refine engagement processes, and collaborate across functions to support customers and international growth.
What they're looking for
Requires 10+ years of business experience, preferably in SaaS, technology, or Human Capital Management, with substantial people leadership and experience building or scaling Services or Customer Value teams. Candidates should have led distributed, multicultural teams through change and demonstrate agility, analytical ability, strong communication, and success improving customer value, adoption, or retention.
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