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Debt Collections Advisor - Netherlands
Amsterdam · RemoteSenior (5–10 years)Full-timePosted 7 Sep 2026
About the job
What you'll do
You will review and validate AI-driven collection call flows, scripts, and negotiation logic to ensure they align with real-world industry practices. Additionally, you will provide expert advice on compliance, tone, and contact frequency to ensure the AI agents operate effectively within the Netherlands market.
What they're looking for
Candidates must have at least 5 years of experience in collections, specifically within a bank, DCA, servicer, or BPO environment. A background in a leadership role such as Manager, Team Lead, Head, Director, or VP is required.
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