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Customer Support Supervisor - Tech 3
Bertelsmann-Jobs
Heijen · On-siteMid level (2–5 years)Full-timePosted 8 Oct 2026
About the job
What you'll do
The Customer Support Supervisor will manage daily operations, coordinate team activities, and support the Customer Support Manager in hiring and training. They will also act as the primary point of contact for escalations and translate customer requirements into actionable tasks for the operations team.
What they're looking for
The ideal candidate is a customer-focused professional with experience in coaching and team motivation within a support environment. A Bachelor's degree (HBO) or equivalent experience is preferred, along with strong communication skills and proficiency in MS Office.
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